GEPF Contact Details for 2026 [Updated]
This article covers the verified contact details for the Government Employees Pension Fund (GEPF) for 2026, cross-referenced across four official government sources: gepf.co.za, gpaa.gov.za, gov.za, and dpsa.gov.za.
The GEPF is a statutory fund managed by the Government Pensions Administration Agency (GPAA), which reports to the Department of Public Service and Administration (DPSA). Because of this structure, contact details are spread across several official government websites — and not all of them serve the same purpose. Some channels handle general member queries, others deal with fraud or unclaimed benefits, and a few are reserved for official correspondence only. The sections below separate these clearly so you reach the right desk the first time.
GOVERNMENT EMPLOYEES PENSION FUND (GEPF) LIST OF CONTACT DETAILS (2026)
POSTAL ADDRESS
GEPF / GPAA
Private Bag X63
Pretoria
0001
This postal address is confirmed across all four official government sources for 2026. Use this address for all formal mail, document submissions, and benefit-related correspondence sent through the postal service.
PHYSICAL ADDRESS
GPAA Head Office (primary administrative address):
34 Hamilton Street
Arcadia
Pretoria
This address is confirmed on both gpaa.gov.za and gepf.co.za, and was further validated by a March 2026 government tender notice, confirming the office remains active at this location.
GEPF Headquarters (Trevenna Campus):
Building 2A, Trevenna Campus
Corner Meintjies and Francis Baard Streets
Sunnyside, Pretoria
Listed on gepf.co.za as the GEPF headquarters. The two Pretoria locations serve distinct functions within the broader organisational structure. For postal mail, use the Private Bag X63 address above — not these physical addresses.
TELEPHONE AND EMAIL CONTACT
General Member Support:
- Toll-Free Call Centre: 0800 117 669
Confirmed on gepf.co.za, gpaa.gov.za, gov.za, and dpsa.gov.za. This is the main number for general pension queries and is free to call from within South Africa. - Main Switchboard: +27 (0)12 319 1000 / 1911
Listed on gov.za and dpsa.gov.za. Use this number when you need to be transferred to a specific department or individual at the Pretoria head office. The international dialling code is included, so this number works for callers both inside and outside South Africa. - Fax: +27 (0)12 326 2507
Confirmed across all four official sources. For sending signed forms, certified documents, and other official paperwork.
Email Contacts:
- General Member Enquiries: enquiries@gepf.co.za
Listed on gepf.co.za and dpsa.gov.za. The right channel for most member questions about pensions, benefits, and fund-related matters. - Administrative / GPAA Correspondence: enquiries@gpaa.gov.za
Listed on gpaa.gov.za. For official or statutory correspondence directed to the GPAA as the administering agency. - Unclaimed Benefits: UnclaimedBenefit@gpaa.gov.za
Listed on dpsa.gov.za. Use this address specifically for reporting or following up on dormant or unclaimed pension benefits.
Fraud Reporting — Dedicated Channels:
- Fraud Hotline (Toll-Free): 0800 203 900
Confirmed on gepf.co.za, gpaa.gov.za, and gov.za. The primary channel for reporting suspected pension fraud. Free to call. - Anonymous Fraud SMS: 30916
Listed on gpaa.gov.za. Send an SMS to this short code if you want to report fraud without identifying yourself. - Fraud Reporting Email: gepf@thehotline.co.za
Listed on gpaa.gov.za. Managed by The Hotline, a third-party fraud management service used by the GPAA for handling fraud reports and investigations.
PRINCIPAL EXECUTIVE OFFICER (PEO)
The head of the GEPF, as listed on gov.za, is Musa Mabesa. Direct contact with the PEO is typically reserved for matters that cannot be resolved through standard channels.
- Phone: 012 424 7303
- Email: musa.mabesa@gepf.co.za
- PO Box: PO Box 2375, Brooklyn Square, 0075
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