SASSA Contact Details for 2026 [Updated]
This article involves information on the South African Social Security Agency’s (SASSA) list of verified contact details for the year 2026.
For the purpose of easy communication, the agency has published a list of verified contact details for a variety of purposes. The reason for listing the contact details includes inquiries regarding grants, eligibility, payment schedules, Social Relief of Distress (SRD), customer care, fraud reporting, application status, and other welfare-related services.
The contact details below have been updated using verified official government sources and 2026 review data. Unverified or outdated information has been removed or corrected where necessary.
SASSA LIST OF CONTACT DETAILS (2026)
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- SASSA House
- 501 Prodinsa Building, Corner Steve Biko and Pretorius Streets, Pretoria, 0001
- Private Bag X55662, Arcadia, Pretoria, 0083
- Toll-Free Helpline: 0800 60 10 11 / 0800 601 011
- Head Office Telephone: 012 400 2322
- Alternative Telephone: 012 400 2000
- Email: GrantEnquiries@sassa.gov.za
- SRD Grant Email: srd@sassa.gov.za
- Official WhatsApp Service: 082 046 8553
National Helpline Working Hours: Monday to Friday, 08:00 – 16:30 (SAST), excluding public holidays.
| EASTERN CAPE 1st Floor Waverley Office Park 3-33 Phillip Frame Road Chiselhurst East London, 5200 Tel: 043 707 6335 / 043 707 5800 |
FREE STATE African Life Building 75 St Andrew Street Bloemfontein 9300 Tel: 051 410 8339 |
GAUTENG 28 Harrison Street Johannesburg 2000 Tel: 011 241 8320 |
| KWAZULU-NATAL 1 Bank Street Pietermaritzburg 3201 Tel: 033 846 3324 / 031 310 0500 |
LIMPOPO 43 Landros Mare Street Polokwane 0699 Tel: 015 291 7509 |
MPUMALANGA 18 Ferreira Street Nelspruit 1200 Tel: 013 754 9446 |
| NORTH WEST SASSA House University Drive Mmabatho 2735 Tel: 018 388 4006 |
NORTHERN CAPE 95-97 Du Toitspan Road Kimberley 8300 Tel: 053 802 4919 |
WESTERN CAPE Golden Acre Adderley Street Cape Town 8000 Tel: 021 469 0235 |
SASSA DIGITAL PLATFORMS & SOCIAL MEDIA (2026)
- Official Website: https://www.sassa.gov.za/
- SRD Application & Status Portal: https://srd.sassa.gov.za/
- GovChat Platform: https://govchat.app/
- Twitter/X: @OfficialSASSA
- Facebook: SASSA News
SPECIALIZED CONTACTS & CUSTOMER CARE
- Customer Care Centre: 0800 60 10 11
- Postbank Call Centre: 0800 53 54 55
- Media Enquiries:
Sandy Godlwana (Acting Chief Director: Communication)
Email: SandyG@sassa.gov.za
Mobile: 082 678 5634
SASSA FRAUD & CORRUPTION REPORTING HOTLINES
- SASSA Grant & Fraud Hotline: 0800 601 011
- National Anti-Corruption Hotline: 0800 701 701
- SAPS Crime Stop: 08600 10111
Important Notice: Provincial office contact details may occasionally change. If a regional office number does not work or appears outdated, contact the national toll-free helpline on 0800 60 10 11 for updated assistance.
