Home Government & Staff Portals NSSF Login Portal 2023 | selfservice.nssf.or.ke

NSSF Login Portal 2023 | selfservice.nssf.or.ke

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This information involves the National Social Security Fund, NSSF login Portal: selfservice.nssf.or.ke. It also contains the organization’s contact address and the official website. Kindly check below for more details.

NSSF Login

The National Social Security Fund has enabled the portal for electoral services ranging from registration and recruitment purposes. The Online Portal is created for every citizen of Kenya to create an account or log in to perform certain actions at ease e.g. registration, recruitment and so much more.

HOW TO ACCESS THE NSSF PORTAL TO LOGIN OR REGISTER

How to Register to NSSF Self Service (Employers)

  • Go to: selfservice.nssf.or.ke

Employer Pre-Registration

  • Click Employer Self Service link
  • For employers already registered with NSSF click Existing Employer eCertification link.
  • For New employer (without prior NSSF registration number) click Employer Registration.
  • Complete the form displayed accurately.
  •  Print the application notification and contact the nearest NSSF office for certification.
  •  Contacts for the nearest NSSF branch are available on the same web page.
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Employer Activation

  • Once issued with a Pin Key from NSSF office, go to Employer Activation.
  • Type in Username, Password, and Pin Key then click Activate to complete activation.
  • Forgot/Lost Password
  • In case you have forgotten your password, Click Lost Password link then fill in the mandatory fields.
    Note: You must have activated your account to be able to reset the password

Employer Recertification

  • If you have forgotten your Username and Password, click Employer Recertification and re-enter the application details with new Username and Password.

How to Prepare and Submit NSSF Return

  • Prepare payroll excel file (Download payroll template from self-service home page)

Submit NSSF SF24 Return and Generate Payment Order
On Employer Selfservice, click Submissions and Payments

  • Type in username and password
  • Click on Payroll Converter
  • Create Payroll Period (MM/YYYY, e.g. 08/2016 for August 2016)
  • Select Payroll Type (Select Regular except for special cases)
  • Select desired level of contribution
  • Upload Payroll File to convert and check progress
  • Click on Upload produced SF24
  • Click on Check Submission and check progress
  • Click on Submission to submit Return
  • Click on Payment Order to create eSlip
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You can make payments by Mpesa or Bank

  • Mpesa, Paybill number 333300 quote the Unique Payment Number (UPN) on the eSlip as the account number
  •  If payment is done through the bank, submit the eSlip and deposit slip to the nearest NSSF Office
    Note: You can only pay for the amount quoted on the UPN

How to Retrieve a Receipt

  • Click on Payment Receipts and specify the range of date of receipt.

Member Self Service Guide

  • Go to selfservice.nssf.or.ke

Member Pre-Registration

  • Click on the Member Self Service link.
  • For members already registered with NSSF, click on the Existing Member eCertification link. In case you don’t remember you NSSF membership number, visit the nearest NSSF branch for assistance.
  • For a New member (without a prior NSSF registration number) click on the Member Registration link.
  • Complete the form displayed accurately.
  • Print the application notification and contact the nearest NSSF office for certification.
  • Contacts for the nearest NSSF branch are available on www.nssf.or.ke/branches Member Activation
  • Once issued with a Pin Key from NSSF office, click on the Member Activation link.
  • Type in Username, Password, and Pin Key then click Activate to complete activation.
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Forgot/Lost Password

  • In case you have forgotten your password, click on the Lost Password link and fill in the mandatory fields.
    Note: You must have activated your account to be able to reset the password. Member Recertification
  •  If you have forgotten your Username or Password, click on the Member Recertification link and re-enter the application details with a new Username and Password.

How To Top up your NSSF Voluntary Contributions

  • To Pay via Mpesa, use the Paybill Number 333300 quoting your Full NSSF Membership Number (including leading zeros and the trailing ‘X’ character where applicable) as the Account Number.

NATIONAL SOCIAL SECURITY FUND (NSSF) LOGIN PORTAL 

NSSF OFFICIAL WEBSITE

NATIONAL SOCIAL SECURITY FUND (NSSF) CONTACT ADDRESS

National Social Security Fund (NSSF) 
  • P.O. Box 30599 – 00100, Nairobi, Kenya
  • Main Line: (020) 2729911, 2710552
  • Toll Free: 0800 2212744
  • Cell Phone: 0709 583 000, 0730 882 000
  • Fax: (020) 2727882, 2722013, 2711615
  • Email: info@nssfkenya.co.ke

Physical Address:

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2 COMMENTS

  1. Why is your charter different from what you have said, you clearly stated two weeks for payment now the same has been slated for 105 days I placed my claim on the 18th July 2022 and have been told to wait upti December 2022

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