Home HELB HELB Student Portal Login – studentportal.helb.co.ke

HELB Student Portal Login – studentportal.helb.co.ke


Higher Education Loan Board (HELB) | HELB Student Portal | studentportal.helb.co.ke

HELB Students Portal Login - studentportal.helb.co.ke

The cost of learning in Kenyan universities is way above the ability of a majority of households. In order not to allow great grades to go to waste, the Higher Education Loans Board (HELB) was created. So basically, loans can easily be accessed  for this major purpose. Higher Education Loans Board is therefore, an organization that is responsible for  financing students through loans and scholarships for training at public institutes, which are recognized by the Ministry of Education of Kenya.

HELB loans can be accessed on the platform’s online portal. This means that, in order to have access to the loan, one needs to register online first. Those interested in the loan must also be Financial Literate before applying for HELB Loan.

The Student Portal gives you immediate access to numerous resources at HELB. The system is very easy to use. When you register and login, you will have access to everything ranging from loan applications to  allocation and disbursement status. The portal is flexible. Any registered or existing students can have free and unlimited access to the portal.

Below is a breakdown of the process.

HELB Registration

  • First of all, register through the HELB portal and create an account. To create an account or to login, you will require your credentials to get started.
  • Using any of the web browsers such as Chrome, Mozilla Firefox or Opera, visit the HELB loan portal helb.co.ke
  • Select a product and click on it. It all depends on what you intend to do on the portal.
  • You will be forwarded to the HELB student portal.
  • Select “Register” and type in the necessary information which includes your First Name, Middle Name, Last Name, Identity Card Number, and Valid Email Address and then input a Password you can easily remember. Ensure to use an email that is functioning because that is what HELB will be using to communicate to you as well as giving you updates on the status of your loan. You can also check on the status by login into your HELB account online.
  • Click on “Sign Up” and get an activation link sent to your email address.
  • Once the mail is sent, go to your personal email address and click on the HELB portal activation link.
  • On the HELB page, log in to your personal account.
  • Fill in your personal and residence details and click “Save”
See Also:  HELB Loan Status | www.helb.co.ke | How to Check

Upon completion, you will be ready to apply for your loan, HELB bursary or HELB scholarship.

HELB Application Requirements

Inorder to apply for HELB loans, you will need the following:

  • A copy of your National Identification Card. This will also be required when creating an online HELB account.
  • A Valid bank account. HELB requires details of your valid bank account to enable it to deposit the money to your account at the beginning of each semester. Some of the Preferred Banks For HELB include;
    • National Bank of Kenya
    • Kenya Commercial Bank ( Post Office KCB)
    • Savings Bank (Postbank)
    • Equity Bank.
    • Cooperative Bank of Kenya, Kenya, etc.
  • You will also need a Kenya Revenue Authority (KRA) pin. This will enable HELB to track you as its borrower.
  • Yours parents/ guardian details: name, marital status, level of education, the source of income, employee details, current pay slip and employee Number (in case they are employed).
  • For orphans, they are required to provide their parents’ death certificates.
  • A letter of admission to the higher learning institution.
  • Copies of two guarantors Identification Cards and their three colored passport size photographs
See Also:  HELB Funds Appeal Procedure 2024

When done with the HELB application process, click on the portal’s login button and you will be redirected to the main page of the website, where you now choose the needed HELB application form.

The forms vary from:

  • Salaried Applicants,
  • Alternative Loans for Undergraduate,
  • Alternative Loans for Postgraduate,
  • Postgraduate Scholarship Training, etc.

Click on the relevant HELB application form and you will get to the application form page. Fill in all the required fields. Download and print two copies of the filled application forms. Please note that the copies should be correctly filled, signed and stamped by the relevant authorities and guarantors. Sign the application form, and attach all the required documents.

HELB Offices Where a Correctly Filled Loan Form Can Be submitted include;

  • Eldoret
  • Nairobi
  • Kakamega
  • Nakuru
  • Mombasa

You can also present your form to the HELB Student Centre on Mezzanine One, Nairobi.

See Also:  HELB Loan Appeal 2023 | How to Apply

The applicant should keep the second copy safely together with his or her other documents.

Later on, you will be contacted on the success or rejection of your loan application. Sometimes you are given a lesser amount than what you applied for.


To Sign into the HELB (Higher Education Loans Board) portal check the following steps below.

  1. Open your internet browser e.g. Internet Explorer, Chrome, Firefox, etc.
  2. Go to http://www.helb.co.ke/
  3. Kindly log in with your username and password
  4. Once logged in, you will be able to perform any of the academic activities.


  • To reset your password, submit your username or your email address. If you are found in the database, an email will be sent to your email address, with instructions on how to get access again.






Head Office
  • Anniversary Towers, 19th Floor
  • P.O Box 69489-00400
  • Nairobi
Student Service Centre
  • Mezzanine One (M1) Floor Anniversary Towers
  • Operating Hours: 9.00am – 3.00pm
  • Service Offered: Loan Disbursement Enquiries
Customer Experience Centre
  • Ground Floor Anniversary Towers
  • Operating Hours: 9.00am – 3.00pm
  • Service Offered: Loan Repayment, Compliance & Clearance and HELB Jielimishe Loan Enquiries.
Cash Office
  • 18th Floor, South Wing, Anniversary Towers
  • Operating Hours: 9.00am – 3.00pm
  • Service Offered: Cheque receiving & receipting

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  1. Hello I applied for helb in the month of March and I was allocated 35000 but today I have received the sms that the amount allocated Will not be disbursed so please its through.Update me so that i can apply if possible

  2. Hi ..how xan students who need this Helb loan ger it without having a nsational identity card as in not attained the age brackets or are experiencing delays in getting one

  3. I am Debora moraa gitaa I appealed helb loan and it was successful then they raised the money from 37000 to 50000 can I appeal again to reach 60000 for personal upkeep and paying school feees

  4. Hello,I applied my helb loan last month and I haven’t received any information concerning the application,,how do I know that the application went through?

  5. I applied my helb in the month of August last year,,,, just wanted to know if I’ll receive it soon due to some circumstances.

  6. I did my helb loan application last year November and until know I haven’t seen any information about the application .And my email address seem to have some complication please help me

  7. I filled the wrong account number in the bank account space….would you please reactivate my account to change it please

  8. Am trying to apply my helb loan but it’s telling me that the I’d number is already registered…what can be the problem?


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