Home Internship 2023 ABSA Apprenticeship 2021 | How to Apply

ABSA Apprenticeship 2021 | How to Apply

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Application for the ABSA Apprenticeship – 2021 Entry is now open for interested applicants by ABSA in South Africa.

South Africa Govt (www.gov.co.za) Vacancies - 2020 (Updated)

ABSA invites all interested applicants to apply for the apprenticeship Programme 2021 in the following disciplines:

  • Agriculture

The 12-month programme will offer a theoretical element aligned to a apprenticeship programme and practical on-site work experience to improve the skills and workplace performance of entry-level learners. It provides foundational skills in literacy, numeracy, communication, computer and basic business principles. 

The ABSA Apprenticeship uses a fully integrated approach that combines theory with practical training and leads to a recognized qualification/certification.

Update: How to Apply for the 2021 BDO Audit Learnership Programme 

ABSA APPRENTICESHIP ROLES, APPLICATION ELIGIBILITY AND REQUIREMENTS

Job Summary

  • Offer excellent customer service to both internal and external customers, display professionalism while handling complaints.
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Job Description

  • Monitor branch queues in Sybrin for scanned payment instructions to ensure that SLA is adhered to
  • Resolve queries within the shortest time of less than 15 minutes, or escalate.
  • Retrieve and follow up on returned funds for credit back.
  • Interact with branches on discrepancies in following the FTOS policy
  • Ensure that the proper end of day reconciliation have been done for complaints received and resolved.
  • Ensure that there is clear ownership of any issues arising after processing (callover)

Education

  • Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

ABSA APPRENTICESHIP APPLICATION INSTRUCTIONS

  • If you are interested in the above-mentioned 12 months apprenticeship, please complete the online application form and attach your CV as well as other documents.
  • Certified copies of qualifications must be attached to applications. Incomplete and late applications and applications with no proof of requirements will not be processed.
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